Last week we jointly hosted a webinar with our consulting and implementation partner, Mariner. Shash Hedge, BI Solution Specialist from Mariner, described operational BI, its challenges, and some traditional and recent implementation approaches. He concluded with a few cases studies of operational BI projects that were missing an important piece — the ability to make decisions based on the operational insight provided by the system.
Operational BI systems provide critical insight on business operations and enable your front-line workers to make more informed decisions. But as Shash highlighted, insight delivered in the right format, to the right people, at the right time is often not enough, you need to make decisions based on that insight in order to take action…
I lead the second half of the webinar, introducing decision management and describing how it complements operational BI.
The recording is a bit rough when the video gets to my part; it sounds like I am presenting from another country! We’re planning another joint webinar in May where we will cover the topic in more depth and demonstrate how these two technologies complement each other. Stay tuned for dates and registration information. I’m sure we’ll get the sound issues resolved next time!
Learn more about Decision management and Sparkling Logic’s SMARTS™ Data-Powered Decision Manager