DecisionCAMP 2020 – Best Practices on Making Decisions
With the world on a partial lockdown due to COVID 19, we had to be creative. DecisionCAMP 2020 takes place virtually this year, through Zoom presentations and Slack interactions. The show invited me to present ahead of the event.
Watch my DecisionCAMP 2020 presentation now
I decided to tackle one of the most common rules designs. Though I hope that you will implement it in SMARTS, it is technology-agnostic. As such, you could adopt it regardless of the decision management system that you use.
A decision management system obviously makes decisions. These decisions can boil down to a yes or no answer. In many circumstances, the decision includes several sub-components, in addition to that primary decision. For this design pattern, however, I only focus on the primary decision. Note that you could use the same design applied to any sub-decision as well. This is a limitation of the presentation, not one of the design.
In an underwriting system, for example, the final approval derives from many different data-points. The system looks at self-disclosures regarding the driver(s) and the vehicle(s), but also third-party data sources like DMV reports. If the rules make that decision as they go through the available data, there is a risk of an inadvertent decision override. Hence the need for a design pattern that collects these point decisions, or intermediate decisions, and makes the final decision in the end. In this presentation, I illustrate how do it in a simple and effective manner.