SMARTS™ LOW-CODE, NO-CODE
Designed with business analysts in mind
- Automate and manage decisions intuitively
- Design intelligent customer interactions
- Orchestrate no-code business processes
See SMARTS™ Low-Code, No-Code in Action
AUTOMATE AND MANAGE DECISIONS INTUITIVELY
Easily navigate SMARTS™ to take full control of decision management
- Author, test, deploy, and monitor decisions through drag-and-drop, point-and-click, and GenAI
- Create business-friendly terminology to represent values, functions, and expressions
- Reference built-in visual cues to validate decision logic and tasks
Moving a Data Field through Drag-and-Drop
Creating a Decision Table with GenAI (AI Assistant)
Editing How Values will be Displayed in a Drop-Down List
Using the Heatmap to Quickly Scan Which and How Variables are Used
DESIGN INTELLIGENT CUSTOMER INTERACTIONS
Manage questionnaire and decision logic in one place with Dynamic Questionnaires
- Create responsive customer interactions for diagnosing customer issues, determining eligibility and pricing for offers, configuring products and services, and more
- Deliver a more personalized customer experience and efficiently collect the data you need for decisioning
- Easily integrate questionnaires into your front end
Creating a Questionnaire with GenAI (AI Assistant)
Designing Customer Interactions through a Decision Flow
Example Patient Intake Form (How a Questionnaire is Displayed on the Front End)
ORCHESTRATE NO-CODE BUSINESS PROCESSES
Empower non-technical business specialists to manage decisions without code through Business Apps
- Build custom user interfaces and workflows to isolate specific decision management tasks
- Common tasks include updating a particular ruleset, generating test data and running simulations, and creating releases
- Strategically add collaborators to a decision while limiting access to the overall decision logic
Building a Lifecycle Management Business App in SMARTS™
Example Unstyled Business App Page for Updating Rules
Example Unstyled Business App Page for Submitting Applicant Info
Example Unstyled Business App Page for Running a Simulation
Your Next Step
FEATURED BLOG POSTS
Modernizing State Aid Management
What is State Aid Management? State aid management is the process state governments undergo to calculate, allocate, and disburse funding to school districts and other education agencies. State governments typically pull in data from multiple sources and apply...
Web-Based Collaboration Tools
Web-Based Collaboration Tools Increase Productivity Not too long ago, collaborating on a document required creating multiple copies of a document. Person A would email a "v1" to Person B. Person B would then save a copy as "v1-B edits," make their changes to that...
LLMs in Decision Management
In this post, we dive into LLMs and how they can be used decision management. This is a continuation of our series on what's new in SMARTS™ Washington. What are LLMs? LLMs stand for large language models and are a type of generative AI that can "understand" human...