LOW-CODE, NO-CODE
Designed with business analysts in mind
- Administrate decisions intuitively
- Automate intelligent customer interactions
- Orchestrate no-code business apps
See SMARTS™ in Action
ADMINISTRATE DECISIONS INTUITIVELY
Give non-technical users full control over decision management
- User-friendly interface: author, test, and deploy rules, create predictive models, run experiments and more through point-and-click
- Expressive language: create rules that are easy to understand
- Flexible graphical representations: choose how to organize and display rule sets
- Fully-integrated dashboards: build custom visual reports to measure performance through drag-and-drop
Changing the display of a rule set for a Mobile Rewards Program
AUTOMATE INTELLIGENT CUSTOMER INTERACTIONS
Manage data collection and improve the customer experience through Dynamic Questionnaires
- Create responsive customer interactions, including
- Diagnosing customer issues
- Determining eligibility and pricing for offers
- Configuring products and services
- Organize complex interactions through a graphical flow of pages, questions, and decision logic
- Easily integrate questionnaires into your front end
- Ensure customers only see the questions that are relevant to them while you efficiently collect the data you need for decisioning
- Create a more personalized customer experience
- Reduce customer friction and online application abandonment
- Improve decisioning speed and quality
ORCHESTRATE NO-CODE BUSINESS PROCESSES
Simplify decision management even further through Business Apps and Orchestrations
- Build custom no-code interfaces to highlight specific tasks
- Collaborate with other users to establish step-by-step workflows with no limit on the number of steps
Your Next Steps
FEATURED BLOG POSTS
Understandable Decisions with Vienna, the new version of SMARTS
Learn how Vienna, the latest version of SMARTS, enables both business and IT users to easily understand the decision logic that they’re managing.
The SMARTS Way for Personalization
Personalization has always been the holy grail of marketing, advertising, sales, and customer relationship management. So far, two approaches have been used. The most fashionable today uses statistical data to make recommendations, the second oldest but which is...
SMARTS for data marketplaces
In my earlier blog post, I explained how decision management and business rules were suitable for micro-calculations, the type of computations that businesses often codify into large spreadsheets and use to score, rate, or price items. In this post, I explain how they...
