Collecting data from customers, both internal and external, is a crucial step in the decisioning process and how organizations collect that data can make or break a relationship. SMARTS™ Dynamic Questionnaires enables organizations to tailor the experience to each customer.
In this post, we present how Sparkling Logic continues its involvement in the DMN standard, through its graphical tool SMARTS Pencil, which business analysts use to model business decisions by drawing a diagram to form a decision process. DMN, a bit of history The...
Introduction The pandemic changed tech priorities for many people both at work and home making a ‘hybrid’ work a top initiative. Where and how we do the work accelerated the need to improve customer digital experiences and efficiency across work, shopping, and...
Regardless of its market, in order to thrive, a business must manage its daily operations through well-defined, executed, and controlled processes and decisions. The top performers automate both with business process management (BPM) and business decision management...
The Willis Towers Watson Story Willis Towers Watson (NASDAQ: WLTW) is a leading global, advisory, broking, and solutions company that helps their clients turn risk into a path for growth. To stay competitive and to continue to meet the needs of their financial...
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